Rock Pixel Large Suitcase
SKU: 26001- Brand: Rock
- Ref: 26001
- See description
Rock Pixel case is made from ultra-strong polypropylene
It's super tough and impact resistant and packed with practical features
Available in a great choice of colours
Expander zips can be opened to increase the volume of the case, ideal for last-minute extras or holiday shopping
Eight smooth rolling wheels and a telescopic handle help them glide effortlessly along platforms and concourses
For your complete peace of mind, Pixel cases are fitted with an integrated Travel Sentry-approved TSA combination lock
Travel Sentry allows your suitcase to be legally opened by aviation security agencies without damaging your case
Design excellence continues inside, where you’ll find a luxurious soft-touch lining and elasticated straps to help prevent contents shifting
Leave your packing worries behind with this expandable hardshell with larger sizing allowing extra capacity for all those last minute additions, without having to purchase a larger size or another case
Built To Last- all Rock products come with a 15 year manufacturer’s warranty against manufacturing defects arising from faulty workmanship or materials
If you can’t locate the email message, please ensure that you check your spam folder.
We aim to have your goods available to collect within 1 x hour – and will send you an email regarding the collection instructions.
Note that if you place an order within 1 x hour of the store closing hours then your items will be available the next day.
Do not make an especial journey to your collection store unless you’ve received an email advising that the goods are ready for you to collect.
You can contact your order’s collection store using the information found in the order email notification.
What do I need to bring to collect my order?
Your goods will be available from the Collection point location, as shown on your order collection email.
You are required to bring a copy of the order confirmation.
This can be a copy of the order as shown on your phone or a printed copy of the order.
Should someone else be collecting on your behalf, they too will need to bring a copy of your order confirmation.
Proof of age will be required for age restricted products.
Ensure that you bring proof of verifying your age.
Any order that includes age-restricted items will not be released to anyone collecting on the customers behalf.
Challenge 25
UK Retail Consumer laws control the quality and safety of goods and services. In some cases, goods (such as knives) cannot be supplied to anyone below a certain age.
At Trago, we operate a Challenge 25 policy for purchasing any age-restricted goods.
Please make sure that you have valid photo I.D. when collecting your items, otherwise the collection may be declined.
Age restricted products can only be collected by the person who placed the order.
Any order containing age restricted products will not be released to anyone collecting on the customers behalf.
Can someone else collect my order on my behalf?
We’re happy for someone else to collect your order on your behalf, however, the person you’ve nominated must present a copy of the order confirmation or order number.
Please note: Age restricted products cannot be collected by anyone other than the person who placed the order.
Can I cancel my Click & Collect Order?
If you are unable to collect your order, please contact the store shown on your email order confirmation and our Customer Services team will offer you alternative collection date.
If you do choose to cancel the order, then please allow up to 10 days for a refund. You will receive email confirmation of your cancellation.
In addition, if you don’t collect your order within 7 days, we’ll cancel your order. Allow 10 days for your refund.
Cancellation Exceptions: We are unable to offer refunds or exchange products that have been cut-to-size, made-to-measure, or mixed to your individual
requirements. If the product you purchase is faulty, or not as described, we may offer an exchange, refund, or repair as appropriate.
Your consumer rights are not affected.
If you do not have your receipt we may at our discretion offer an exchange of goods if an alternative proof of purchase can be provided, such as a bank or credit card statement.
This does not restrict your rights to return faulty items with proof of purchase.
Which products cannot be returned?
- Products which you received over 28 days ago
- Products without original packaging or where returned in a poor condition
- Products that have been unsealed (other than to inspect)
- Perishable goods such as plants and food
- Special order products
- Where a product has been personalised, or made to your specific measurements. This includes floor coverings and fabrics which have been cut from a roll to your specific order size
- Self-assembly furniture cannot be returned if assembly is part or fully completed
- For hygiene and safety reasons, all underwear and swimwear, all cosmetics and personal care products, certain jewellery such as pierced earrings, mattresses, mattress toppers, divans, duvets and pillows
- CDs, DVDs or vinyl records that have been opened
- Guns and ammunition
- Gift cards and vouchers
This does not affect your statutory rights.